Crawford & Company Announces New Leadership Positions for Global Technical Services

Crawford & Company (NYSE: CRDA; CRDB), the world's largest independent provider of claims management solutions, has announced the promotions of Cullen Sophy and Jon Egurrola, both based in the Crawford Global Technical Services® (GTS®) unit. Sophy's new role will be as vice president, managing director Western Region, while Egurrola has accepted the newly created position of director of operations.

Sophy will be responsible for the Western Region of the United States and will focus his efforts in recruiting, building a strong team as well as developing and growing new and existing lines of business. For his new position he will relocate to California from Portland, Oregon, and work out of the Los Angeles GTS office. Sophy’s diverse background brings related experience from field operations as well as experience working with clients as a risk manager and also carrier experience as a loss leader at a major insurer. He has been with GTS for five years.

Egurrola will serve as director of operations and hold a dual role as team manager in the West. As director of operations he will apply his experience in management and finance to assist GTS managing directors with their financial profitability. Egurrola has more than 20 years of experience with Crawford GTS on the West Coast.

“We are excited to have Cullen increase his responsibilities with GTS and have Jon join our new leadership group in the West,” said Rich Lafayette, GTS U.S. leader, chief technical officer and managing director in its SE region. “This new formation brings together a strong and united team to handle large and complex losses in this important region and enhance our service to our clients.”

About GTS®

GTS® is Crawford’s definitive solution for large, complex claims, providing the highest level of world-class talent in the industry’s largest network to strategically manage losses around the globe. With nearly 500 of the world’s most experienced senior adjusters and industry specialists operating from 144 locations worldwide, GTS assists all major stakeholders with strategic loss management during significant claims.

About Crawford

Based in Atlanta, Ga., Crawford & Company ( is the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with an expansive global network serving clients in more than 70 countries. The Crawford Solution℠ offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers compensation claims and medical management, and legal settlement administration. The Company’s shares are traded on the NYSE under the symbols CRDA and CRDB.

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