Domingo Salerno Named Managing Director Global Technical Services, Latin America and Caribbean

ATLANTA (September 11, 2013) – Crawford & Company (NYSE: CRDA; CRDB), the world’s largest independent provider of claims management solutions, announced today that Domingo Salerno has been appointed as its Global Technical Services (GTS) managing director for Latin America and the Caribbean effective immediately. GTS is a unit of Crawford that handles claims for large and complex losses around the world.

In his new position, Salerno will have the responsibility for developing and maintaining local, regional, and international client relationships and managing and supervising adjusting services for large losses. His new role is part of a regional investment plan by Crawford to improve client liaisons and further strengthen the team of GTS adjusters to assure the delivery of high quality services per GTS global standards. In 2011 Crawford established GTS-services hubs in six Latin America countries—Argentina, Brazil, Chile, Mexico, Panama, and Peru—to serve the fast-growing regional market.

“Domingo has done excellent work for GTS and his deep background in managing Latin America operations makes him a natural choice for this position,” said Eduardo Kimsi, CEO for Crawford’s operations in Latin America. “We believe he will be very successful in growing our services in this rapidly developing region.”

Salerno joined Crawford in 2009 as an executive general adjuster for GTS, a position he has held until being promoted to his current role. He will be based in Crawford’s Latin American regional office in Miami but will devote a significant amount of time visiting GTS offices in Latin America.   

Prior to his work at Crawford, Salerno held senior adjusting positions for 13 years in both Latin America and the UK with Factory Mutual Insurance Company and its international subsidiaries. He has been

working as an adjuster since 1993 and has achieved extensive experience handling complex, large losses
worldwide in industry sectors such as building and construction, engineering, power and energy, and technology. For the past 15 years, he has covered all aspects of loss adjustment in complex and multi-million dollar insurance claims.

Salerno holds a Bachelor of Science degree in Mechanical Engineering from the University Simón Bolívar in Caracas, Venezuela, and a Master of Business Administration degree from the University of Arizona.

About Crawford

Based in Atlanta, Ga., Crawford & Company ( is the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with an expansive global network serving clients in more than 70 countries. The Crawford System of Claims SolutionsSM offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers compensation claims and medical management, and legal settlement administration. The Company’s shares are traded on the NYSE under the symbols CRDA and CRDB.

Contact Information

John L’Abate, public relations manager 
404.300.1908 (office) 
404.226.2931 (cell)  

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